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We are now part of the Humber and North Yorkshire Health and Care Partnership. Click here for more info.

Useful Links & Resources

Resource Information
Skills for Care An independent charity working in the social care sector, who provide guidance and courses to help recruit, develop and lead high quality staff
Independent Care Group Representative body for all independent care providers within North Yorkshire and York. Aims to help providers give the best possible care to their patients, and works alongside local authorities and ICB’s to share the views and concerns of providers.
Infection Prevention Control The team work with organisations to help achieve compliance with the Health and Social Care Act 2008 and to achieve the CQC registration requirements. They offer advice, produce guidance, workbooks and audit tools and further bespoke training.
Digital Social Care

National team who provide dedicated  advice and support to the care sector on technology and data protection. They also produce a monthly newsletter which you may find helpful

North East and Yorkshire "Better Security, Better Care" Team

Provide access to training and support to providers in completing the Data Security Protection Toolkit. To contact the team, please email:

DREaMS Team The DREaMS Team have been established hosted by East Riding of Yorkshire Council, but covering across Humber and North Yorkshire to work with and support providers in digital care initiatives. Many care homes will have also received an introductory call from them, but they can also be contacted direct and provide advice and signposting on a variety of issues including digital care records, Wi-Fi/connectivity, DSPT and NHS Mail among others. To contact the team you can call 01482 396622 or email
Barclays Digital Eagles Barclays Digital Eagles are providing online direct support to the adult social care sector and training to staff including accessing healthcare appointments online, keeping residents connected to friends and family and accessing entertainment/hobbies online. Tailored e-learning and virtual learning sessions to meet the requirements of your care organisation are also available. To find out more information please follow this link
NICE Field Team: Supporting Implementation of Guidance The National Institute for Health and Social Care Excellence field team is available across the country, to support providers in putting their guidance into practice. They engage with organisations and networks in local areas to inform and facilitate implementation activities. They also gather feedback to help inform all aspects of our work and share examples of good practice, including in social care. For further information- please follow this link.
Queen's Nursing Institute Care Home Nurse Network

The Care Home Nurses Network is a jointly funded initiative by the Chief Nursing Officer England, the Queen’s Nursing Institute and the RCN Foundation.

  • Would you like to be part of a national network of nurses working in the care home setting? 
  • Would you like to learn from and listen to the latest research, best practice, innovation and policy? 
  • Do you want to feel energised and motivated by the network?
  • Do you want to use your voice and get involved in the work the QNI does, to represent your discipline within Nursing?

To join the online network, please register through this link and choose the “Care Home Nurses Network” as your area of interest.  You can also sign up for email updates from us and join other QNI networks. You can also join their Facebook forum for Care Home Nurses where you can network, ask for advice and get support from fellow nurses. The group holds regular meetings and has a newsletter for members.

Queen's Nursing Institute IPC Champions Network

The Queen’s Nursing Institute has launched a new infection prevention and control (IPC) scheme for nurses and their colleagues working in adult social care settings. The new IPC Champions Network builds on measures already in place to maintain and continuously improve standards across the care sector. Lessons learned from the pandemic will be rolled out through the network to help minimise the future spread of infections, including COVID-19 and flu, to protect people living in care homes and receiving home care. The champions will share best practice through a series of virtual meetings, a newsletter and discussion forum.

The Network will is open to frontline social care staff responsible for infection prevention and control in their specific areas or homes. To join the Network, please follow this link. 

Nurse LifeLine

The  Nurse Lifeline Charity is the first national, free, confidential, peer-led listening service in the UK run by nurses and midwives, for nurses and midwives. This initiative was developed by nurses and midwives, for nurses and midwives and as  a peer-led listening service, provided space for those in need to offload and chat with someone who gets it.

The Nurse Lifeline volunteers are there to reduce isolation within our professional community, together. To find out more about this service please visit their website or follow on twitter at @nurse_lifeline. A poster is available through this link which you can display. To access the service please call: 0808 801 0455.

CONNECT Club Do you have any staff from another country or have arrived in the North East and Yorkshire since 2022? The CONNECT Club launched in November 2022- and will provide an opportunity to come together for 30 minutes every month for anybody working across health or social care in our area. This will include updates about support available, a chance to make friends with others who have arrived over recent years and share how things are going for you. For more information please follow this link.
Project Choice- Supported Internships

Project Choice is a Supported Internship for young people with learning difficulties/disabilities and/or Autism. Health Education England work with them over an academic year to develop their employability skills and interview skills. They also work with them to job search and support them through job applications and interviews. The young people complete 3 x 12 weeks work placements, working alongside a workplace mentor and weekly support and progression visits from a member of Project Choice staff. They are always looking at organisations who would be interested in working with them to host a work placement. Further information can be found through the below resources.

Palliative Care for People with Learning Disabilities

The PCPLD Network brings together service providers, people with a learning disability and carers working for the benefit of individuals with learning disabilities who have palliative care needs. As well as resources and podcasts they have a wide range of webinars available to support providers.

National Institute for Health Research (ENRICH Programme) A programme of support designed to assist care homes wishing to get involved in research.
University of York (Social Care Policy Research Unit) One of the country’s leading study centres who work to produce regular social care research.
Advice and guidance

Yorkshire Ambulance Service- Supporting Information for Care Providers

These slides are designed as a resourced for care provider staff of all levels, including as training for new starters. They are a useful guide for what to expect when calling 999, 111 and PTS services (including around waiting times, who will take your call, what to mention and what paperwork to have ready) as well when to call each of these.

What is a Pressure Ulcer and Moisture Associated Skin Damage?

To mark International Stop the Pressure Day 2022, colleagues from York and Scarborough Teaching Hospitals NHS Foundation Trust shared these slides as part of a refresher session- covering the causes of pressure damage, signs to look out for, categorisations, difference between pressure damage and moisture and how we can prevent and respond to them for those in our care. The slides from this session can be accessed through this link.

Awareness of Swallowing Difficulties- Training Video for Care Homes

Humber Teaching NHS Foundation Trust's SALT team have produced a video training session on awareness of swallowing difficulties. The team provide the community nursing service across the Scarborough, Ryedale, Filey, Whitby and Pocklington patch. This 30 minute video is appropriate for carers and registered nurses, and would also be beneficial to kitchen staff and people who are new to care work. The focus is on awareness of swallowing difficulties and the steps prior to diet and fluid modification, and references the a care home swallowing pack. 

Hypothermia- Recognising and Prevention

As winter approaches and given the rising costs of energy, we are mindful of the risk the hypothermia can pose to the vulnerable in our communities in the coming months. Please find through this link a set of guidance from NHS Humber and North Yorkshire ICB which may be helpful to providers in recognising and preventing hypothermia for those in your care. It details the most at risk groups, symptoms to watch out for and how to respond should you suspect some has hypothermia.

Working Together to Reduce UTI Prescribing

Work is taking place across to reduce antibiotic prescribing for UTI's and the "Do Not Dip" project. You may see changes in how your GP Practice responds to a UTI building on this work. Further information can be found through the presentation slides, but key messages include:

  • If antibiotics are used when they are not really required bacteria can develop resistance. There were an estimated 55,000 antibiotic resistant blood stream infections in the UK in 2020, which can easily spread in care settings. They can also cause harm where used inappropriately, with links to stomach/bowel upside and infections such as C. difficile or MRSA.
  • Many older people have bacteria in their urine anyway (around 50% of over 65's and an almost 100% with catheters). A dipstick will detect this and test positive, even if it isn't causing an infection. Practices have been asked to diagnose UTIs based on clinical signs and symptoms in the over 65s and those with catheters rather than using a dipstick test.
  • We can work together to reduce inappropriate UTI prescribing, including by giving any antibiotics exactly as prescribed, and not doing a dipstick test or dropping in a sample unless requested by a clinician.

For any questions on this project- Please contact:

Cooking with Confidence for Dysphagia

A new series of videos are being launched delivered by Nestle in partnership with renowned dysphagia chef Gary Brailsford, to provide support to providers in perfecting textured diet recipes. Across the series they will be providing top tips for preparing and presenting meals for IDDSI levels 4, 5 and 6. From menu planning to ideas on how to change up traditional texture modified potato or present the perfect dessert, they will be covering a range of topics to help you feel confident in getting mealtimes right for those in your care with dysphagia. To view the introductory video please follow this link.

Dementia and Older People's Mental Health- Guidance for PCN's and Care Homes

This resource has been created by South East Clinical Delivery and Networks and discusses the role of primary care networks (PCN's) and MDT working in supported deliver enhanced care in care homes. This comprehensive guidance is designed for both PCN/practice staff and care home staff. The topics covered include how to support MDT working, the importance of structured medication reviews and identifying and supporting residents with a range of mental health needs including dementia, delirium, anxiety, psychosis and walking with purpose. 

Getting Informed, Getting Prepared


The Social Policy Research Unit at the University of York have developed Getting Informed, Getting Prepared. This is a website features videos and guidance for those looking fund their own their or the care of others, including animations on who to talk around meeting the cost of care and looking for care.

Medical Non Emergency Transport (MNET) Bookings Process Guidance on how to arrange Medical Non-Emergency Transport for a resident, and a list of voluntary transport options for those not eligible for funded transport.
Central Alerting System (CAS) Alerts This is the national alert system to warn providers of safety alerts. For information on how register please contact
Controlled Drug Incident Reporting

Incidents and concerns involving controlled drugs should be reported to the Local Controlled Drugs Accountable Officer (CDAO). This is in addition to your usual incident reporting processes. Reports to the CDAO are made online at

React To React To is a series of resources produced by NHS England and Improvement designed to help care homes undertake quality improvement and staff training. As well as the React to Red and React to Falls programmes which have been rolled out across North Yorkshire and York. There are also React resources for mositure, feet, infection and norovirus.

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