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PERSON Approach to Visiting Professionals in Care Settings

                                          PERSON Approach                                                                          

The PERSON Approach has been developed jointly by NHS Humber and North Yorkshire ICB, City of York Council and North Yorkshire Council and is intended as a prompt for professionals visiting residential settings. This aids teams in what to look out for in terms of the quality of care, which might not be related directly to the task at hand and encourages professionals to be reminded where opportunities may exist to challenge or celebrate the quality of care. This uses 5 key prompts to consider when visiting a residential settings:

Where quality related issues are identified, visiting professionals are encouraged to discuss these in the first instance with the responsible person for the service, home manager or deputy and complete the PERSON form. However, where appropriate, discuss within their team and/or raise a safeguarding concern if it is appropriate.

Submitting a Safeguarding concern about an individual does not exclude submitting a PERSON form about a quality concern.

How do we use this information?

Further information can be found through the PERSON Poster

To submit a PERSON form for a City of York provider please follow this link

To submit a PERSON form for a North Yorkshire provider please follow this link

If in your professional opinion the situation warrants a Safeguarding Concern (see the Joint Multi-Agency Policy and Procedures), please refer to the links below:

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