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Latest call from CCG is to local patients in receipt of prescribed continence products

In a bid to ensure that patients across the Vale of York receive the best possible care, the local NHS is asking those in receipt of prescribed urinary continence products to anonymously give feedback about their experiences.

Urinary incontinence is a persistent problem with the controlling of the bladder. It is not an uncommon condition – in fact, more than 2.5 million people over 60 in the UK suffer from some degree of urinary incontinence.

It can be a distressing and limiting condition which can have a profound impact on a patient’s quality of life. Although urinary incontinence is more common in women, it affects men too.

Shaun O’Connell, clinical lead for prescribing at NHS Vale of York Clinical Commissioning Group (CCG), said: “This project is to understand the views and needs of patients and we will use this feedback to make improvements to the prescribing of products.

“The driving force behind this work is to enhance quality and patient experience and all views provided by patients will be treated in confidence and only used to shape decisions for service improvement.

“We build and redesign healthcare services on the experiences and views of the local community and I invite all local patients in receipt of prescribed urinary continence products, their family and carers to get involved.”

Please visit www.surveymonkey.com/s/continenceservicereview to complete the patient survey. If you would prefer to complete a hard copy of the survey, please contact 01904 555870.

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