Information on NHS services on Bank Holiday Monday 25 May 2020
If you or someone you live with has coronavirus symptoms (new continuous cough OR fever OR loss of / change in smell or taste):
- Stay at home.
- If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service.
- Please do not go to your GP practice or community pharmacy.
If you or people you live with don’t have coronavirus symptoms and you think you need advice from a GP or pharmacy for a health concern:
Many Vale of York GP practices are closed on Monday 25 May. If your practice is closed, you may be re-directed to call NHS111.
You can also go to NHS111 online, or phone NHS 111 if you don’t have online access, if you need medical help but it's not an emergency. In an emergency call 999.
Community pharmacy services
While some community pharmacy services will be available, not all pharmacies will be open. Please check the NHS website (https://www.nhs.uk/service-search/find-a-pharmacy) to find the nearest pharmacy to you which is open.
For a full list of open times for pharmacies in the Vale of York see image below.
Pharmacists and their teams are an essential part of the NHS and need your help and support during the coronavirus pandemic. Always treat our staff with respect, they are doing their best to provide you with the medicines and advice you need.
If you think you need urgent dental treatment:
- call your dentist
- if you cannot contact your dentist, or you do not have one, use the NHS 111 online service
- if a clinical appointment is necessary, this will be arranged at an urgent dental care centre.
Important information on prescriptions during the COVID-19 pandemic
Order repeat prescriptions in your usual quantities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines
Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions and only phone them if you cannot order online or by an app. You can order repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available. You can find out about ordering medicines online at www.nhs.uk
If you have a prescription to collect:
- If you are 70 or over, have a long-term health condition or are pregnant you should arrange collection by a relative or friend, or ask your pharmacy for advice about delivery.
- Ask any relatives and friends who are delivering your medicines to make sure they have seen you pick up the bag
- If your medicines are being delivered make sure you keep a safe distance when you receive them.
For everyone else, if you are going into a pharmacy in person, follow social distancing rules and the rules put in place by the pharmacy to protect you and their staff
Pharmacies may have altered opening times to manage their workload
Sales of some medicines may be restricted in quantity by pharmacies to ensure that there is enough for everyone.< Back to all news stories