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Get the right care this bank holiday

People across the Vale of York are being encouraged to choose the correct healthcare service  this bank holiday weekend.

NHS Vale of York Clinical Commissioning Group (CCG) is working to ensure that people know where to get suitable treatment and avoid unnecessary trips to A&E departments on Monday 30 August. .

By choosing the most suitable service, members of the public can receive the best possible treatment and free up busy NHS services to help those who need them most.

Stephanie Porter, Director of Primary Care and Population Health, said: “NHS services can be particularly busy on weekends and public holidays. We want our patients to use the most appropriate service available and ensure they get the right care on the first attempt."

"There are a number of excellent healthcare services that people can access when they are unwell – such as the local pharmacy, NHS 111 or the out-of-hours GP service."

If you develop symptoms of COVID-19, you should immediately self-isolate and book a test. To prevent the spread of the virus, please do not attend any healthcare setting, including for a vaccination.


Treat minor illnesses and injuries such as sore throats, grazes and hangovers at home. Most simple ailments will begin to get better within a few days.

Ensure that you have ordered your prescriptions in time to collect them before the weekend and keep your medicine cabinet well stocked with items, such as paracetamol and ibuprofen.

Local Pharmacy

Pharmacists are highly trained health professionals who can provide confidential, expert advice and treatment for a range of common illnesses, such as headaches, fevers, upset stomachs and minor rashes. Many pharmacies are open on evenings and on bank holidays.

Below is a timetable showing which Vale of York pharmacies (York and Selby) are open this Bank Holiday Monday. 






Selby 30/08/21 Arc Pharmacy Portholme Road, Selby, YO8 4QH 12:00-13:00
York 30/08/21 Asda Pharmacy Monks Cross Shopping Park, Jockey Lane, York, YO32 9LF 09:00-18:00
York 30/08/21 Boots Pharmacy Unit 7, Monks Cross Shopping Park, York, YO32 9GX 09:00-18:00
York 30/08/21 Lloyds Pharmacy Monks Cross Shopping Park, Jockey Lane, York, YO32 9LG 10:00-16:00
York 30/08/21 Tesco Pharmacy Stirling Road, Clifton Moor Centre, York, YO30 4XZ 09:00-18:00
York 30/08/21 Tesco Pharmacy Askham Bar, Tadcaster Road, York, YO24 1LW 09:00-18:00
Malton and Norton 30/08/21 Derwent Pharmacy Norton Road, Malton, YO17 9RD 12:00-13:00
Northallerton 30/08/21 Boots Pharmacy 203-204 High Street, Northallerton, DL7 8LW



Northallerton 30/08/21 Tesco Pharmacy East Road, Northallerton, DL6 1NP 09:00-18:00
Thirsk 30/08/21 Tesco Pharmacy Station Road, Thirsk, YO7 1PZ 09:00-18:00

NHS 111

You should use the NHS 111 non-emergency service if you need immediate medical help or advice, but it is not a life-threatening situation. The service is available 24 hours a day, 365 days a year.

When you contact 111 you will speak to a highly trained adviser who is supported by healthcare professionals and they will direct you to the most appropriate medical care.

NHS 111 can be accessed by telephone on 111, or online by visiting

GP Out-of-Hours Service

You should use the GP out-of-hours service when you require urgent but not life-threatening treatment. The Vale of York GP out-of-hours service is available 365 days a year. It is provided from the urgent care centre at York Hospital and the minor injury unit at the New Selby War Memorial Hospital.

The service does not accept walk-in patients, appointments must be arranged by calling NHS 111. Home visits are provided where appropriate.

Emergency Care

A&E is for medical emergencies and serious health issues, such as having difficulty breathing, chest pains or serious accidents.

If you have a medical emergency, call 999 for an ambulance or go to the nearest emergency department. The emergency department in the Vale of York is located at York Hospital.

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