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Partners in Care- COVID-19 Response ECHO Network


We are inviting all Vale of York care homes and domiciliary providers to join our online Partners in Care support programme whilst we assist you in caring for people during these unprecedented times. Through a partnership with the Project ECHO team from St Leonards Hospice, we are able to offer video conferencing information, best practice and guidance and peer support to care providers in our area.

Project ECHO is digital model of learning to facilitate peer support and sharing of knowledge between health professionals, more information on this can be found through this flyer. ECHO uses the Zoom online platform, which require Wi-Fi access through a computer, smart phone or tablet.

These sessions  take place every Thursday from 14:00 and  last up to an hour. The sessions will continue to update on the latest guidance, and provide an opportunity for questions and peer support for fellow care sector managers. Representatives from the CCG, CQC, local authority, medicines management and Infection Prevention Control among other organisations are represented on the call to answer questions.

Details of future sessions and topics and resources discussed at previous sessions can be found below. The network is based on feedback from members and future topics are chosen based on conversations within the calls.

A summary Partners in Care Lessons Learnt Bulletin has been created that has summarised feedback from care providers represented on the group who have experienced COVID-19 within their care setting. This a resource to assist all other providers in managing outbreaks within their setting.

To express an interest in joining this network, please contact Chris Charters through or by calling 07741 734659

Date Topics Covered Resources
Thursday 02 July 2020

 Open Forum for Care Providers

 Discussion of Future Training Needs

 No Resources

Thursday 25 June 2020

 Delirium and COVID, Heat Stress and PPE- Sarah Fiori

Discharge Standards and Feedback- Gillian Younger (York Teaching Hospital NHS Foundation Trust)

 No Resources

Thursday 18 June 2020

Role of the Urgent Care Practitioner- Brian Ladd (Yorkshire Ambulance Service)

Discussion around future support and learning opportunities through the network.

 No Resources

Thursday 11 June 2020

 Mental Capacity and Swabbing- Abigail Combes

 Virtual Consultations and NHS Mail- Clive Nicholson

MCA Resources available through news page

Thursday 4 June 2020

Bereavement Support in Care Homes- Dr Jonathan Bauer (St Leonards Hospice)

New Support for Recruitment- Angela Thompson (Skills for Care)

Support for Recruitment

Difficult Conversations Presentation

Bereavement Support

Bereavement Case Study

Case Study Group

Thursday 28 May 2020

Update on COVID-19 Testing and Discharge- Dr Andrew Lee

Discussion on using PPE with residents who have dementia or mental health conditions

COVID-19 Testing and Discharge

Thursday 21 May 2020

Offer of IPC support to care providers and update around guidance on testing prior to discharge from hospital- Sarah Fiori

 No Resources

Thursday 14 May 2020

 Update on enhanced offer for care homes relating to IPC and primary care support- Sarah Fiori

Discussion and sharing of ideas and resources of how to support residents with dementia around swabbing and use of PPE

Updates around CAS alert relating to Tiger Eye Protector Products and request to ensure medication is safely stored.

 No Resources

Thursday 07 May 2020

 Discussion around shared learning and peer support

 No Resources

Monday 04 May 2020

 Implementing guidance for care homes and hospices on reusing of medication- Karen Lepper

Discussion around swabbing procedures and waiting times, cleaning protocols and bereavement 

Example Controlled Drugs Register

Environmental Cleaning During COVID Outbreak

Thursday 30 April 2020

 Discussion around managing fire risk and evacuation procedures in the context of COVID-19- Mick Lee

New guidance for care homes and hospices on reusing of medication- Karen Lepper

How to have conversations around advance care planning- Jenny Latchford

PPE guidance and processes for accessing supplies- Clive Nicholson


Advance Care Planning

Advance Care Planning Difficult Conversations Flowchart

Monday 27 April 2020

 Discussion around learning to be shared from providers who have experienced COVID-19 within their setting.

Recognising and responding to deterioration in residents workbook- Kay Ford

Recognising and Responding to Deterioration in Residents Training Page

Thursday 23 April 2020

Discussion around staff swabbing and feedback from providers who have had cases in their setting

 No Resources

Monday 20 April 2020

 Discussion around PPE and staff swabbing

 No Resources

Thursday 16 April 2020

 GP Assessments and Verification of Expected Death- Dr Helen Ward

Discussion around aerosol generating procedures, IPC measures, community pharmacy and medication- Sarah Fiori and Jamal Hussain

 GP Assessments

Verification of Expected Death

Thursday 9 April 2020


Advance Care Planning- Michelle Carrington

Palliative Care for COVID-19 Patients- Dr Anne C Garry

Symptom Control in COVID-19 Patients

Clinical Guidance for the Control of COVID-19 Symptoms

Advance Care Planning Video

Monday 6 April 2020

Identifying Deteriorating Residents (with COVID-19 focus)- Sarah Fiori

COVID and PPE Guidance Update- Helen Degnan

Discussion around palliative care medicine/care provider medication policies, and legal implications for care providers- Jamal Hussain and Abigail Combes

Identification of Deteriorating Residents


Thursday 2 April 2020

COVID and PPE Guidance Update- Helen Degnan

NHS Mail and Care Home Capacity Tracker Support- Sam Varo


NHS Mail/Care Home Capacity Tracker

Monday 30 March 2020

Introduction to Project ECHO

COVID and PPE Guidance Update- Helen Degnan

Discussion around supporting staff and peer support


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