Help Us Help You - Stay Well This Winter

Created on 12 October 2018


What is Help Us Help You?

The Help Us Help You initiative encourages you to take care of your health this winter – starting by having your free flu vaccination if you’re eligible.

This page contains loads of information about the flu vaccine and how to self-treat many common illnesses and ailments to help you to stay well this winter.

Have you had your flu vaccine?

NHS Vale of York Clinical Commissioning Group and City of York Council are encouraging eligible people in the local area to take up the offer of a free flu vaccine.

You are eligible for a free flu vaccine if you:

  • Have a long term health condition
  • Are 65 years or over  
  • Are pregnant 
  • A child aged two to nine (pre-school, and reception class to year five)

Advanced Nurse Practitioner Cheryl Lythgoe, from Priory Medical Group, talks about the flu vaccine programme for winter 2018-19. 

Watch this video to hear Cheryl discuss the new vaccine for those aged 65 and over.

You can have your flu jab at your GP practice or local pharmacy.

Community pharmacist Paul Brett, from Monkbar Pharmacy in York city centre, explains how some community pharmacies can vaccinate people against flu this winter.

If you’re pregnant your midwife will be able to advise you where to have your jab.

York Teaching Hospital NHS Foundation Trust's Head of Midwifery and its Antenatal Day Services Co-Ordinator (Liz Ross and Debbie Scott) explain why it's important for pregnant women to have their flu vaccine in this video.

Children in reception to year five will be able to have their vaccine at school, children 2-3 years old will be able to have their flu jab in their GP practice.

Find out more about the flu vaccine and what’s new for the 2018-19 flu season here

There are many myths about flu and the flu jab. Read our guide to the facts and fiction behind winter flu.

Self-care: Advice from your local GPs

GPs from across the Vale of York have starred in winter self-care videos to help you treat common ailments and injuries this winter.

From sore throats to cold and flu these bit sized videos will save you a trip to your GP practice and help you treat your illness at home.

Cold and flu                            Flu self-care                              Coughs
Sore throats                            Ear infections                           Medicine cabinet essentials
Sleep disorders                       Back pain                                 Anxiety and low mood
Fatigue                                    Musculoskeletal pain               Diarrhoea


Why wait to see your doctor? You may not need to…

It may not be necessary to see your GP and it could be more appropriate and quicker for you to see other health professional, for example a practice nurse, a counsellor, physiotherapist or a pharmacist.

These health professionals are experts in their field and can be better equipped to treat you because they’re experienced in dealing with your particular condition.

So, to get better and live well, why wait to see a GP? Click here for more information.

NHS 111 - online and phone





Vale of York residents can now access the NHS 111 service online as well as over the phone if they need urgent healthcare or health advice.

Residents can now receive medical help or advice from NHS 111 online using their smartphone, tablet, laptop or other digital device.

As an alternative to calling 111, you can now visit to determine which service or treatment is most suitable for you. Like the phone service, it’s available 24 hours a day, 365 days a year, and is free to use.

Like you do when calling 111, you’ll answer a series of questions relating to your symptoms. Based on your answers, you will be directed to the most appropriate healthcare service in your area. You can also use NHS 111 online to get advice on self care.

Extended access to primary care services

In addition to standard, weekday appointment times, people living in York and its surrounding area now have the opportunity to visit, or talk to a healthcare professional in the evenings, at weekends and on bank holidays thanks to a new scheme that launched in October 2018.

You will have more flexibility to book a routine appointment when it suits you and you may be able choose a face-to-face, telephone or video consultation to ensure you receive advice when you need it.

Nimbuscare Ltd, a group of GP practices, are delivering extended opening hours in practices across the York Central area and Pocklington.

Modality Partnership is working with a group of GP practices in the North locality of the Vale of York area to deliver further appointments for patients registered at seven GP practices.  

Find out which practices are taking part and where the new appointments are being held here

Further Reading

There's loads of online resources which can provide more information to help you stay well this winter...

NHS 111