Urgent Care Practitioners​​​​​​​

Updated on 27 Apr, 2017

Urgent Care Practitioners

To challenge the pressures on our local hospitals and accident and Emergency services we invested winter resilience monies into the local Urgent Care Practitioners (UCP) scheme by increasing the amount of practitioners from four to 12.

Typically UCPs receive referrals and treat patients who have fallen, have catheter problems, require wound care or need treatment for chronic obstructive pulmonary disease (COPD) and other lung diseases.

UCPs respond to 999 calls for life threatening, emergency care but have a unique skills mix which means they can also assess, treat and administer a number of medications to patients in their own home – when it is suitable. They also make referrals to the most appropriate agencies if needed.

A day in the life of an Urgent Care Practitioner

The CCG joined the UCP team to observe its commission of an innovative and unique way to overcome avoidable hospital admissions and attendance at A&E.

A member of our team joined the UCPs on duty and saw first-hand how their care and treatment came to the aid of a 95 year old lady who had fallen.

The lady received treatment for a minor leg wound and was medically assessed at the scene, preventing her admission to hospital. Dr Andrew Phillips, a local GP and the CCG’s Deputy Chief Clinical Officer said: “Our UCPs are paramedics that have had advanced training so they can treat and discharge patients with minor injuries and illnesses in their own home.

“For the 95 year old lady, who was treated when we went on duty with the UCP, it meant she could be made comfortable where she lived in a care home. In fact, as we left, she was sound asleep.  Now that’s a job well done!

“UCPs can also administer a number of medications such as antibiotics and act to speak with GP’s or other care providers where they think a change to medication or frequency of care is required.

“Hospitals and A&E departments are experiencing an increase in admissions and in the Vale of York the pressure continues to grow, so joined up working and partnerships are important.

Dr Phillips added: “That’s why the CCG has invested in this unique project and it is working very closely with Yorkshire Ambulance Service to tackle the challenges that impact on the pressures and flow through our hospitals’ and Accident and Emergency services.”