Care homes and domiciliary care providers – our partners in care

Updated on 08 August 2019

The CCG in partnership with stakeholders from health, social care and the third sector, support care homes and domiciliary care providers to provide high quality, cost effective care for Vale of York residents. 

Bringing stakeholders together, our forum, known as ‘Partners in Care’, takes place  bi-monthly to share  information sharing and discuss important topics  that help to ensure the delivery of high quality care to residents. 

The Partners in Care forum is hosted by the CCG and is open to all care stakeholders from the local area to update providers with the latest developments in healthcare and provides an opportunity to influence and collaborate on service and quality improvement.  More information about the forum is provided below. 

If you would like to learn more about our work and get involved please explore the information provided in the linked pages below.

Partners in Care Forum


Partners in Care Weekly Bulletin


Trusted Transfer Pathway

Care Home Capacity Tracker

React to Red Skin: STOP Pressure Ulcers


Meet the team

Sarah Fiori

Senior Quality Lead

Sarah is Senior Quality Lead at the NHS Vale of York CCG. Sarah qualified in 1997 and has held a variety of nursing posts in acute and community settings.  Sarah is passionate about Quality Improvement (QI) in healthcare and is a Q Fellow with the Health Foundation and Improvement Fellow with the Improvement Academy based in Yorkshire.  In her current role Sarah collaborates to shape, develop and share best practice for the benefit of patients/ residents experience.  Sarah has a remit to support care homes and domiciliary care providers and finds this role particularly rewarding.

Helen Degnan

Project Nurse

Helen is a project nurse for NHS Vale of York CCG. She qualified in 1992 and has spent the majority of her working life nursing in community settings. Helen particularly enjoys supporting some great work in the care home sector by sharing new initiatives and providing training such as the recent React to Red pressure ulcer awareness campaign; to promote up to date and ‘best practice’ care for residents.

Kay Ford

Project Nurse

Kay is from a District Nursing and education and project management background and has been involved in key improvement projects with care homes and domiciliary care across Yorkshire and the Humber for the last 10 years.  Kay’s main focus within the team is to support domiciliary carers to identify deterioration using ‘softer signs’ tool and to improve response and communication to colleagues/health professionals (incorporating SBAR).

Ciaran Ferris

Clinical Leadership Fellow

Ciarán has recently joined the quality and nursing team as a clinical leadership fellow. She qualified from dental school in 2010 and has worked within a range of sectors including primary care, community and dental hospitals. She has spent the last 7 years working within Maxillofacial surgery both in Scotland and for the last five years at York hospital.

This change in direction and pace will prove exciting for her, and she is keen to learn about all that goes on within the CCG and how she can play a unique role in the continued delivery of high quality provision of care for Vale of York residents within care homes and with domiciliary care needs.

Sam Varo

Business Support Administrator

Sam joined the CCG in 2016 and currently works as support to the Quality and Nursing team (often as first point of contact for care home and domiciliary staff), and Engagement Teams. As part of this role he produces the Partners in Care Weekly Bulletin and arranges the Partners in Care Forums, which aim to facilitate engagement and shared learning between social care providers across the Vale of York. Sam is also system champion for the Care Home Capacity Tracker, and is working to embed the tracker as part of standard practice at all in-scope care homes.


Engagement in 2018-19


Useful links and resources

Resource Information
Skills for Care An independent charity working in the social care sector, who provide guidance and courses to help recruit, develop and lead high quality staff
Independent Care Group Representative body for all independent care providers within North Yorkshire and York. Aims to help providers give the best possible care to their patients, and works alongside local authorities and CCG’s to share the views and concerns of providers.
Humber, Coast and Vale Excellence Centre A collaborative organisation within Humber, Coast and Vale Sustainability and Transformation Partnership (STP). The Excellence Centre is comprised of representatives from primary and secondary care, CCG’s, Skills for Care and higher education and works to improve staff development and retention within health and social care.
North Yorkshire County Council Quality Improvement Team

The Quality Improvement Team assist contracted providers with best practice, medicines management and training as well as many other areas of social care.

Marie Curie Vale of York Referral Service Marie Curie provide an overnight nursing service for any terminal ill patients wishing to stay at home, this is available from 7pm to 10am and can be referred into by a district nurse or community palliative care nurse. For more information please follow this link.
Infection Prevention Control The team work with organisations to help achieve compliance with the Health and Social Care Act 2008 and to achieve the CQC registration requirements. They offer advice, produce guidance, workbooks and audit tools and further bespoke training.
Innov-age Magazine

Innov-age is a free magazine developed to raise awareness and share best practice surrounding the care of older people. The most recent issue was devoted to medicines optimisation, and previous issues have been based around frailty, digital health, wound care and respiratory health. 

National Institute for Health Research (ENRICH Programme) A programme of support designed to assist care homes wishing to get involved in research.
University of York (Social Care Policy Research Unit) One of the country’s leading study centre who work to produce regular social care research.
Advice and guidance
"Concerned about a Resident" Signposting Tool

This is guide for care staff on which services are available to them should they be concerned about a resident in their care, and when it is appropriate to involve each one.

Getting Informed, Getting Prepared


The Social Policy Research Unit at the University of York have developed Getting Informed, Getting Prepared. This is a website features videos and guidance for those looking fund their own their or the care of others, including animations on who to talk around meeting the cost of care and looking for care.

Medical Non Emergency Transport (MNET) Bookings Process Guidance on how to arrange Medical Non-Emergency Transport for a resident, and a list of voluntary transport options for those not eligible for funded transport.
Medicines Optimisation in Care Home Team (MOCH)

The MOCH team works around deprescribing and holistic approaches to medication, and work with care homes to establish if a different form of medication would be more appropriate for residents. If you have any medication queries or would like to contact the team, please don't hessitate to contact them by email.  Please note that the inbox is not always monitored on a daily basis, so should not be used for urgent queries.

Safe Handling of Medicines in Social Care NHS Harrogate and Rural District provide assistance and guidance on behalf of NHS Vale of York with regard to safe handling medicines. Also available through this link is national sources including CQC and NICE.
Wound Care Formulary The current version of the Wound Care Formulary can be accessed through this link.
React To React To is a series of resources produced by NHS England and Improvement designed to help care homes undertake quality improvement and staff training. As well as the React to Red and React to Falls programmes which have been rolled out through the CCG, there are also React resources for mositure, feet, infection and norovirus.


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