Patient and public engagement events 2017

Patient and public engagement events 2017

As part of our commitment to involving and updating our patients and public, between July and October 2017 we arranged a number of engagement events to provide a series of updates to our local population.

This phase of work is part of the bigger engagement agenda, but has a specific focus on raising the awareness of the financial challenge and asking the public about how they would like to become involved in the formulation of plans and ideas.

Within this time period we arranged and attended over 40 sessions and spoke to over 550 people from within the local population. We worked with local community hubs and libraries, the voluntary sector and GP patient participation groups (PPGs) to arrange attendance at different locations and forums across the Vale of York footprint.

This feedback has proved vital in the development of our commissioning intentions for 2018/19.

Collecting these views at the draft planning stage has proved essential and this will help us to
develop:

  • a safer and stronger community
  • support key prevention and behaviour change initiatives and
  • reduce the demand on expensive healthcare interventions. 

View a two-page summary of our comissioning intentions by clicking here.

 

Our events:

‘Big conversation’ public events: Six sessions

The focus of the engagement was around six ‘big conversation’ public events across the Vale of York. Two sessions were held in the afternoon, and four in the evening to allow a variety of availability for people to attend. A presentation and discussion format was adopted which included:

  • Presentation: Phil Mettam and a clinical lead (Medical Director or Chief Nurse)
  • Question and answer session
  • Discussion groups

You can view the presentation by clicking here.

Date

Location

Reach

Attendees

11.7.17

Selby AVS

Public and stakeholders

24

24.7.17

West Offices, York

Public and stakeholders

30

26.7.17

New Earswick Folk Hall

Public and stakeholders, including 15 local voluntary organisations who had a stall

35

3.8.17

Healthwatch special assembly, Priory Street

Healthwatch volunteers and members, public and stakeholders

43

10.8.17

Easingwold

Public and stakeholders

35

17.8.17

Helmsley

Stakeholders (no members of the public attended)

5

 

Write ups and verbatim comments from the big conversation events

During the events we collated all of the feedback that was discussed during question and answer sessions and during table discussions. Many of the questions that were raised we answered during the sessions. All comments have been collated into key themes.

Summary report

A summary report was provided for Governing body on 7 September 2017 and discussed at the Quality and Patient Experience Committee on 12 October 2017.

Verbatim comments collated from the events

Market stalls: Two sessions

Two drop-in sessions were held at market days in Pocklington and Selby, where CCG staff and Healthwatch volunteers talked to members of the public to gather views on local health services and their thoughts on the financial challenge.

Date

Location

Reach

Numbers

7.8.17

Selby Market

Public and local shops and stall holders

35

22.8.17

Pocklington Market

Public and local shops and stall holders

42

                     

Library stalls: Eleven sessions

The CCG collaborated with York Explore to hold a number of drop-in stalls at local libraries across York and North Yorkshire.

Date

Library event location

Numbers of people we spoke to

23.6.17

Fulford

5

27.6.17

Huntington

10

28.6.17

Poppleton

10

29.6.17

Strensall

5

5.7.17

Haxby

15

12.7.17

Bishopthorpe

15

17.7.17

Tang Hall

10

28.7.17

York

25

14.8.17

Dunnington (coffee morning)

21

15.8.17

New Earswick (parent and toddler group)

18

15.8.17

Copmanthorpe

5

10.10.17

Sherburn

18

17.10.17

Pickering  

22

Patient participation groups: 12 sessions

GP practices run a number of patient participation groups (PPGs) which meet on a regular basis to discuss the health services on offer, and how improvements can be made for the benefit of patients and the practice.

The CCG is scheduled in to attend and present at PPGs across the Vale of York over the year. Those highlighted below are ones which took place between the selected period and where the financial challenge was specifically discussed.

Date

Patient participation group (PPG)

Numbers (approx. including GP staff)

22.6.17

Kirkbymoorside PPG

10

13.7.17

Pickering PPG

10

18.7.17

Scott Road PPG

12

31.7.17

Pocklington PPG

15

7.8.17

York Medical Group PPG

5

6.9.17

Tadcaster PPG

tbc

13.9.17

South Milford PPG

10

10.10.17

Posterngate PPG

5

16.10.17

Front Street PPG

10

18.10.17

Beech Tree PPG

9

2.11.17

Haxby Group PPG

TBC

9.11.17

Millfield Surgery PPG

TBC

 

Forums: four sessions

During this period the CCG had an agenda item at several voluntary sector forums. Within these sessions themes of communication and collaboration during challenging times were discussed

Date

Activity

Numbers (approx.)

21.6.17

Learning Difficulties forum

24

6.7.17

Mental health forum

33

1.8.17

CVS Health and Wellbeing forum

31

27.9.17

Learning Difficulties forum

18

Student events:

  • 14 September - York St John Freshers week 
  • 18/19 September – York College freshers’ week
  • 9 November – Student Experience Zone, York St John

Other engagement sessions and forums:

  • 14 September - Carers' Advisory Group York
  • 18 September – Wheelchair and community equipment patient group
  • 2 October – East Riding Carers’ Advisory Group