Updated: 3 Dec 2018
Healthwatch is the independent national champion for people who use health and social care services. Across the UK there are more than 150 local Healthwatch groups who represent their local population and find out what people want and to advocate for services that meet local communities’ needs
We work closely with colleagues at Healthwatch York, North Yorkshire and East Riding to seek the views of patients, carers and service users.
The Vale of York patch covers three local Healthwatch organisations:
We work closely with our with colleagues at Healthwatch to seek the views of patients, carers and service users.
Their role is to provide a single point of contact for people to report their experiences, concerns or their compliments about health and social care. We receive copied of the feedback and use them to work with our providers such as GPs and the local hospital, mental health and community services to improve the experience for patients.
We regularly attend and present at the York and North Yorkshire Healthwatch Assembly:
- August 2017 – Our accountable officer Phil Mettam ran a ‘big conversation’ session at a Healthwatch and NHS Vale of York CCG Assembly
- January 2018 – Dr Kev Smith, Executive Director for Primary Care and Population Health gave an update about our commissioning intentions (our priorities and direction for 2018/19)
- April 2018 – Dr Kev Smith gave an update on the CCG. Sarah Fiori talked about the quality work that is taking place within care home. Including training to recognise deteriorating residents, improving safety and raising awareness of pressure ulcers.
- October 2018 - Dr Kev Smith, Executive Director for Primary Care and Population Health gave an update about how we are performing against our priorities or GP services, mental health and caner services.
We work in partnership with a number of voluntary, community and social enterprise (VCSE) organisations across the Vale of York.
The sector includes organisations such as charities, not for profit organisations, community groups, social enterprises, civil society organisations and non-governmental organisations.
It enables us to build relationships and reach ‘seldom heard’ groups and communities.
We are regularly invited to and speak at voluntary sector forums run by local Centre for Voluntary Service (CVS) and Association of Voluntary Service (AVS).
- York CVS: Find out more information about what they do here
- Selby AVS: Find out more information about what they do here
Here is a list of all the organisations we work with and send regular updates to via our mailing list. To view a pdf version of our stakeholder list please click here.
Find out more about how we Develop our engagement networks.