How we involve the public in governance
The CCG is accountable to its Governing Body, its member practices, local patients and the Vale of York community. We are overseen by NHS England, a public body that is part of the Department of Health. Our Constitution sets out the rights and responsibilities of patients, the public and staff along with the plans we have committed to achieve.
Within this section you can find out:
- How we involve our public in commissioning
- How we report engagement through our committees and assure our governing body the difference it has made.
- Our quality and patient experience committee (QPEC)
- Our engagement reports that are presented at each QPEC committee
- Our engagement principles
- Our engagement strategy
The Vale of York CCG is committed to ensuring that patients’ needs are at the heart of everything we do. In order to ensure that we reflect our population we aim to have effective patient, carer and public involvement embedded in our work and in our planning processes. Find out our approach to engagement and how we involve our public in commissioning
Quality and Patient Experience Committee (QPEC)
Public engagement and patient experience is formally reported through the Quality and Patient Experience Committee (QPEC). Minutes and key actions feed into the Governing Body through a standing item on the agenda presented by the Chief Nurse.
The QPEC meeting is held every two months (February, April, June, August, October, and December) and focuses on quality of services within the Vale of York, and patient engagement and experience.
At the start of each meeting we hear a patient story to ensure that the service user voice is at the heart of every meeting. A Healthwatch representative sits on the group which is chaired by a Lay Chair.
Quality and patient experience committee patient involvement representation:
- Lay Chair: Keith Ramsey (who also sits on our Governing Body)
- Lay member: Barry Danes, from Healthwatch
- Head of Engagement: Victoria Binks
- Clinical Chair of NHS Vale of York CCG: Dr Nigel Wells
For each of the committee meetings the Head of engagement provides an update about patient and public involvement. She discusses recent engagement activity and how this impacts upon commissioning work and decisions. The most recent reports can be found below:
- June 2018 report
- August 2018 report
- October 2018 report
- December 2018 report
- February 2019 report
- April 2019 report
An example of how Governing Body is assured about our public engagement
In the Governing Body on 2 January 2019, the engagement report was discussed by our Chief Nurse as part of the Quality Report, which is seen by each QPEC meeting.
Governing Body 2 January: Click here to view the Governing Body Papers from 2 January 2019 (Pages 97, 105-108)
- Page 97: Discusses the patient story that we heard about mental health services
- Page 103: Information is provided about how we are listening to patient feedback and taking action. This includes inviting in a lady to speak with our commissioners to raise concerns about patient transport services
- Pages 108-113: Our engagement report is discussed, which covers public involvement activity and an update on patient stories and how this has made a difference.
Governing Body 7 March: Click here to view the Governing Body Papers from 7 March 2019 (Pg 43-46)
Our new commissioning intentions for 2019-120 were taken to Governing Body on 7 March 2019. The intentions reflect the views of local people and key community stakeholders who we have been in conversations with over the last year. During the summer of 2018 we spoke to hundreds of our people within the Vale of York about what they would like to help keep them healthy and well. These are reflected in our priorities:
- Strengthening GP services
- Community services – more seamless working between health and social care
- Mental health and wellbeing, especially children’s services
- Cancer and long-term conditions
- Focus on community
A Primary Care Co-Commissioning (PCCC) meeting occurs bi-monthly and has a pivotal role in receiving information to provide assurance on the quality and safety of primary care services. It receives reports and updates providing information on compliance with Quality Outcome Framework (QOF), and meeting standards against CQC and patient satisfaction domains. Click here to find out more about the primary care commissioning committee (PCCC).
There is more information about how we hold providers to account through our committees.
The CCG has a set of engagement principles based on its core values. As part of this it strives to:
- Hold open, clear informed and collaborative conversations
- Ensure engagement is core to planning, prioritising and commissioning activities
- Develop innovative and interactive approaches to holding engagement conversations
- Seek and listen to views of partners, patients, carers and local citizens
- Be honest and transparent in offering opportunities and discussing constraints and challenges to the delivery of services.
These are closely linked to the out seven principles of public life (The Nolan Principles) of selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
We have recently been out o talk to members of our population about updating our engagement principles to meet the needs of our community, Click here to find out what you have told us and how this will feed into the new Communications and Engagement Strategy 2019-22.
The CCG has a patient and public expenses policy which sets out its corporate arrangements for involvement. This is in the process of being updated in early 2019.
More information about how we involve patients and public in our work can be found in our strategy and engagement annual report.