The Referral Support Service (RSS) is a local service working on behalf of NHS Vale of York Clinical Commissioning Group.

The aim of the RSS is to get patients the right care, at the right time, in the right place, first time.

Processing referrals - what we need from you

To help us process referrals efficiently, we need GPs to provide following information:

  • Up to date patient information, including a daytime telephone number with the  area code
  • The primary reason for referral, including clear referral instructions
  • Record of BMI and Smoking Status
  • Previous relevant medical history and any recent investigations.

Please note

We need all relevant documents to be attached at the time of referring into the Referral Support Service. Without this we cannot process the referral.

Where to Refer for a list of referral routes into Secondary Care by Speciality and Clinic click here

Useful links

Follow the links below to discover more:

For Referral Support Service Useful Information click here

For a copy of the RSS patient factsheet click here

For the RSS and RSM 'Who We Are and What We Do' presentation click here

For the ACCENDA ICG Triage Response Guide click here

For information about how to download SystmOne templates click here

For informaiton about how to download EMIS templates click here 

How to contact the Referral Support Service

Write to:
Referral Support Service,
NHS Vale of York CCG,
West Offices,
Station Rise,

Email: voyccg.RSService@nhs.net

Phone: 0300 303 8676

NHS Vale of York CCG Referral Support Service would like to acknowledge NHS Kernow CCG, from whom inspiration for this RSS web tool came from.

2017 Referral Support Service

Developed by YHCS